It is important to remember that Policies can be set in 3 different spots:

  1. Global Default
    1. Go to Config
    2. Go to A/R Accounting and Ledger
    3. Click Manage
    4. Set Default Policy
  2. Per Contract
    1. Edit the desired contract
    2. go to the A/R Tab
    3. Select the policy
  3. Per Shop
    1. Edit the desired shop
    2. Go to A/R tab
    3. Go to Policy sub tab
    4. Select the policy